Steps to Enable Direct Payments
Enable Direct Payments Feature
Navigate to Features > Payroo Features
Enable the toggle for Direct Payments
Click See Direct Payments
Navigate to Settings and then click Payments tab
Click on Set Up Automated Payments Transfer
Verify Banking Information
Enter your business bank details from where you would like to debit the payroll funds.
Click Continue
Review and Accept Agreement
Review the prefilled information and the agreement
Set a maximum transaction limit per pay period
(The pay frequency is pulled from Settings > Payroll Settings)Click Continue
Accept via Online Banking
Log into your online banking portal to accept the agreement
Depending on your bank, steps to accept are different
Once accepted, you may:
Terminate the agreement
Edit the transaction limit under Settings > Payments > Automated Payroll Payments Transfer
Note: Any changes to the agreement (including limit updates) must be accepted again via your online banking portal to take effect.
To process payments:
Create or open a filed/submitted payrun.
Click "Pay Now"
The payments page displays active employees with pay period details and payment information: Employee Name, BSB No, Account No, This Pay amount, Payslip link, and Hold payment.
You can notify the Employee for bank verification to ensure you are paying to the right account (This an optional step)
Hover over the account number to send a verification link to the employee.Hold payment (Optional)
To hold an individual employee's payment, click the three-dot button next to their net pay on the payment page and select "Hold Payment." Click "Save" to hold the payment or "Refresh" to undo the changes.Click Approve and Pay
This will debit funds from your chosen bank account instantly and dispurses the funds to the employee's bank accounts. (Verify employee net pay accuracy before approving payment, as approvals are irreversible. )
Reject: Cancels the payment.
Refresh: Updates payments with the latest payrun changes in case you made updates in the payrun.Notification
Employees will be notified upon fund arrival via the employee app.
Watch an interactive demo here:
Click on this link: https://app.storylane.io/share/jpgognfthrw2
To process hold payments:
Go to payments
Open the payment batch with the hold amount
Click on Process Hold Payments
This generates a new batch with the same pay period details containing employees with previously held payments.Click Approve and Pay: Transfers funds to the employee's bank account.
To process Failed/Partial Failed payments:
Go to payments
Open the payment batch with the "Failed" or "Partial Failed" status,
Fix the errors mentioned
Click "Process Retry Failed Payments."
This creates a new batch with the same pay period, containing employees with failed payments.Click Approve and Pay: Transfers funds to the employee's bank account
Send Payments for Approval:
Create or open a payrun.
Click "Send For Review." This notifies the Administrator and Payment Administrator for payment approval.
Notification
You will be notified upon approval by either the Administrator or the Payment Administrator.
Payment Batch Statuses
Pending: Awaiting approval after "Pay Now."
Processing: Approved and initiated.
Paid: Successfully disbursed.
Partially Paid: Partially disbursed.
Failed: Payment failed.
Rejected: Payment request rejected.
On Hold: Payments temporarily held.
If you have any questions or feedback, please email us at support@payroo.com.au.